Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and a credit will automatically be applied to your credit card or original method of payment upon approval of your refund.

To return a purchase, you should mail your product(s) to: Her Best Foot Forward, 7701 Greenlawn Road, Louisville KY 40242

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.  If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@footforwardfund.org and send your item to: Her Best Foot Forward, 7701 Greenlawn Road, Louisville KY 40242